Personal Safety

Every day in the U.S., over 400,000 people call 9-1-1 from a cell phone. More than 30% of those callers cannot be found by 9-1-1 dispatchers.


Over 70% of 9-1-1 calls are made from mobile phones. For the best results, dispatchers utilize cell towers in hopes they get a ‘ping’ from three separate towers which enables triangulation and generates accurate results.  However, 30% of the time the results are not pinpointed or there are no results at all.  When 9-1-1 callers can’t describe where they are, and dispatchers cannot accurately determine the caller’s location, the location identification becomes a time-consuming and inexact process.

Over 55% of cellular 9-1-1 calls in California could only be tracked to the nearest cell tower—possibly miles from the phone’s actual location—according to a 2013 report. Audits from seven other states found that up to two-thirds of cellular 9-1-1 calls were never tracked to a specific spot. These aren’t great odds when you are in an emergency.


With QuickFind Numbers (QFNs) you can instantly give a 9-1-1 operator your exact location so you can get help faster when every second counts.

Karla Gutierrez had enough time to call 9-1-1 from her cell phone when her car veered off the Florida Turnpike, plunged into a canal and sank. In the three and a half minutes before her car submerged, she gave conflicting information about her location, making it impossible for the 9-1-1 operator to dispatch help. It took nearly an hour for the police to find her submerged car, and by then it was too late. She had drowned.
In Creswell, Oregon, Eugene Lanz, 73, got his car stuck in the snow on a remote road. His 9-1-1 call was routed through a cell tower miles away, then his phone cut out. Authorities searched for him for two days—26 miles from his actual location—without finding him, as Lanz walked over 20 miles in the snow, seeking help. Without a chance rescue by a passing motorist, Lanz, a diabetic, would have died.
When 45-year-old Terry Pedigo collapsed with a heart attack on a Houston-area soccer field, 9-1-1 dispatchers couldn’t send help because they couldn’t identify where bystanders’ cell phone calls originated. He died before paramedics could arrive.

Don’t let this happen to you! QuickFind Numbers can save your life. Tell your family and friends and share this page…it can save theirs as well.

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